Privacy Policy
Effective Date: May 1, 2026

Alaska Rural Transit respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through this website, quote request forms, phone calls, text messages, emails, and other customer communications.

Information We Collect
Alaska Rural Transit may collect information you provide when requesting a quote, asking a question, confirming a reservation, or contacting us. This may include:
Name
Phone number
Email address
Preferred contact method
Requested travel date
Requested pickup time or time window
Pickup location
Drop-off location
Trip type
Passenger count
Luggage, gear, or oversized item details
Reason for travel
Payment preference
Additional details you choose to provide

Our website, hosting provider, form tools, email tools, and related service providers may also collect basic technical information such as browser type, device type, IP address, pages visited, and similar website usage information.

How We Use Information
Alaska Rural Transit may use customer information to:
Respond to quote requests
Review trip details
Confirm availability
Prepare quotes
Communicate by phone, text, or email
Confirm reservations
Coordinate pickup, route, timing, passenger count, luggage, and trip details
Send payment or deposit information
Provide transportation service
Maintain business records
Comply with legal, safety, payment, and operational requirements
Improve website function and customer service
Quote Requests and Reservations

Text Messages, Calls, and Emails
If you provide a phone number or choose text as a preferred contact method, Alaska Rural Transit may contact you by phone or text message about your quote request, reservation, trip details, payment status, pickup details, delays, schedule changes, or related service matters.
Message and data rates may apply.
Alaska Rural Transit does not use quote request information to send unrelated marketing text messages.
You may ask us to stop non-essential text or email communications at any time. Some service-related communications may still be necessary to complete or manage a confirmed trip.

Payment Information
Alaska Rural Transit does not ask customers to submit card numbers, card security codes, or full payment card information through the website quote request form.
Card payments, deposits, and prepayments are handled through payment processors or other approved payment methods. Payment processors may collect and process payment information under their own privacy and security practices.
Do not send card numbers, card security codes, or sensitive payment information through the quote request form, email, or text message.

Cash Discount and Payment Preference
The website may ask for payment preference to help Alaska Rural Transit prepare accurate quotes and reservation details.
Rates shown are standard published fares. Card payments are accepted at the standard published fare. A 5% cash discount is available when the remaining balance is paid by cash or another approved non-card payment method.

How We Share Information
Alaska Rural Transit does not sell customer personal information.
Alaska Rural Transit may share information only when reasonably necessary to operate the business, respond to customer requests, provide transportation service, process payments, maintain records, comply with law, protect safety, or work with service providers.
Information may be shared with:
Website hosting providers
Form and email service providers
Payment processors
Business communication tools
Professional advisors
Insurance, legal, safety, or regulatory contacts when necessary
Subcontractors or transportation partners when needed to evaluate or provide requested service
When trip information is shared with a subcontractor or transportation partner, Alaska Rural Transit shares only the information reasonably needed to evaluate, coordinate, or provide the requested transportation service.

Cookies and Website Tools
This website may use cookies or similar tools for basic website function, security, analytics, performance, and user experience.
You may adjust your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.

Data Retention
Alaska Rural Transit keeps customer information only as long as reasonably necessary for business, reservation, payment, tax, legal, safety, insurance, dispute, and recordkeeping purposes.
Information that is no longer needed may be deleted, archived, or securely disposed of.

Data Security
Alaska Rural Transit takes reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure.
No website, email system, text message system, or online service can guarantee complete security. Customers should avoid sending sensitive information such as card numbers, card security codes, Social Security numbers, or unnecessary personal information through website forms, email, or text message.

Children’s Privacy
This website is not directed to children under 13.
Alaska Rural Transit does not knowingly collect personal information from children under 13 through this website. If a parent or guardian believes a child has submitted personal information, they may contact Alaska Rural Transit to request review or deletion.

Your Choices
You may contact Alaska Rural Transit to ask about information you submitted, request correction of inaccurate contact information, or request that non-essential communications stop.
Some information may need to be retained for reservation records, payment records, legal compliance, dispute handling, safety, insurance, tax, or business recordkeeping purposes.

Links to Other Websites
This website may link to third-party websites, payment services, maps, or other resources. Alaska Rural Transit is not responsible for the privacy practices, content, or security of third-party websites or services.

Changes to This Privacy Policy
Alaska Rural Transit may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact
Alaska Rural Transit LLC
Doing business as Alaska Rural Transit
Phone: (907) 560-5596
Email: bookings@alaskaruraltransit.com
Mailing address for correspondence only:
HC 89 Box 8613
Talkeetna, AK 99676